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All the information you need to plan your route or trip, check timetables or disruptions to your normal schedule
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Everything you need to know about the GoldCard and how to use it
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With almost 160 years of services to the community, here is all you need to know as a new Golden Arrow commuter
About Us
Connecting more people for almost 160 years and why we are deeply rooted in communities of Cape Town
About Us
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We're happy to help you. You can find answers online. If your question is not answered or not clear, reach out to us
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Home
Routes & Times
Routes & Times
View & Download Timetables
Gold Card
About the GoldCard
GoldCard FAQ
Register my Gold Card
Where To Buy
The Bus for Us
The Company
About Us
Company Structure
The Museum
Press Office
Customer Services
Contact Us
Point Of Purchase
Contact Us
There are a number of ways to get in touch with us:
For feedback and enquiries you can call our toll free number or email us for general information about routes and services.
Transport Info Centre
Toll-free 0800 65 64 63
General information
[email protected]
For Charter Hire Queries
[email protected]
Timetable Queries
[email protected]
if you are unhappy about any aspect of our service please let us know by lodging a complaint or emailing us. We will investigate your complaint thoroughly and get back to you as soon as possible.
We need certain information in order to investigate:
Approximate time and location of incident,
the unique bus number (visible both inside and outside each bus) and
the route the bus was travelling
Want us to get back to you?
Please fill in the form below
Note:
Please fill out the fields marked with an asterisk(*)
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Head Office:
103 Bofors Circle, Epping Industria
PO Box 1795, Cape Town, 8000
Tel: (021) 5078800
Operational Centre:
Arrowgate Depot, Pallotti Road,
Montana Estate
Tel:(021) 937 8800
Privacy Policy
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Route & Times
Route & Times
View & Download Timetables
Gold Card
About the GoldCard
GoldCard FAQ
Register GoldCard
Where To Buy
The Bus for Us
The Company
About Us
Board & Exco
GABS Museum
Press Office
Customer Services
Contact Us
Point Of Purchase
Contact Us
Toll-free number:
0800 65 64 63
General Enquiries:
[email protected]
Privacy Policy
PAIA Manual
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